We ship orders Monday through Friday. Purchases made after 12pm Pacific Time (PT) will not begin processing until the next day. If you place your order after 12pm PT on a Friday, your order will begin processing the following week. Please consider this when placing your order.
We offer Free Shipping on orders with subtotals of $50 or more, before taxes and after discounts are applied. Similar to Flat Rate Shipping orders, Free Shipping orders are estimated to be delivered of 3 business days after processing.
We hope that you love our products, but we understand that sometimes things just don’t work out. We ask that you notify us of any problems within 30 days of the receipt of your order. We reserve the right to change or amend this policy. In some instances, certain returns may be subject to a restocking fee, but please reach out to us first so we can help you resolve any questions or issues you may have.
Please contact our Customer Advocate team at firstname.lastname@example.org, or our whatsapp 754-261-3676 for assistance in returning the item. A Customer Advocate will answer your questions between 9:00AM and 5:00PM Central Time, Monday through Friday, except holidays.
Returns should be addressed to:
Eco Technology & Investments LLC
5757 blue lagoon Dr.
Miami, Fl, 33126
In no event will any replacement or refund constitute an admission of any kind by Giovegen. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.